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AWARE Competitive Intelligence Strategy, Training, Research Services for Competitive & Marketing Intelligence

AWARE: UK competitive intelligence consultants offering competitor analysis and research services, competitive intelligence training & workshops and CI and marketing strategy consultancy.

 
 
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Competitive & Marketing Intelligence Resources
Business Humour


Businesses (and people) over time develop habits and patterns of working. Sometimes these will lead to success, but often they can stop management from seeing reality - especially when the business environment changes.

A successful competitive intelligence programme will identify these business blindspots - both in the company itself, and in its competitors. Taking advantage of competitor blindspots is a major way that a company can beat its competitors, so it is crucial to understand one's own blindspots so as to protect oneself from possible attack.

One way to illustrate business problems is through humour. Humour allows businesses to take a step back and see a problem applied to a situation that appears different to their own. However on deeper examination, one can sometimes see similar behaviour in the organization - thus highlighting a possible blindspot.

Humour is just one technique for showing blindspots. Others include the use of drama workshops and story-telling, or war-gaming where the business environment is modelled and management try and take an external look at their and their competitor situations. This page gives examples of business humour that may seem amusing but have a grain of truth to them. (If you know of other similar items please contact us and if we like them, then we will add them - with an author credit if desired. We also plan to change stories on a regular basis - as we come across suitable items - so bookmark this page and revisit for further examples of business humour.)

Most of the following stories and office "theories" are anonymous. That does not mean that they lack validity - and in fact there are a number of lessons relevant to general business, marketing and competitive intelligence that can be learned from them.

Wise Owl

Do you really need all your employees?

Linda and Marion were comparing notes on the difficulties of running a small business.

"I started a new practice last year," Linda said. "I insist that each of my employees take at least a week off every three months."

"Why in the world would you do that?" Marion asked.

"It's the best way I know of to learn which ones I can do without," Linda replied.

Wise Owl

Rules of Work.

  • It doesn't matter what you do, it only matters what you say you've done and what you're going to do.
  • When the bosses talk about improving productivity, they are never talking about themselves.
  • Everything can be filed under "miscellaneous."
  • Anyone can do any amount of work provided it isn't the work he/she is supposed to be doing.
  • If it wasn't for the last minute, nothing would get done.
  • The last person that quit or was fired will be held responsible for everything that goes wrong.

Wise Owl

The Mushroom Theory of Management

Keep all employees in the dark and feed them sh*t!

Wise Owl

AWARE Competitive Intelligence - Showing business blindspots through humour

The KISS Theory of Management

It is always an idea to keep things simple - as expressed by the abbreviation KISS. I have heard a number of explanations for what KISS stands for. Take your pick ;-)

  • Keep It Simple and Sexy
  • Keep It Simple and Straight
  • Keep It Sweet and Simple
  • Keep It Simple Stupid
  • Keep It Simple for the Suckers.

(Of the five options, the last one is dangerous if used by a company to describe their sales process and view of customers. This is a typical business blindspot i.e. the customer is too stupid to assess what is really going on. The others are almost the reverse - in that they emphasise the importance of keeping things plain and simple, rather than hide behind complexity - another business blindspot!)

Wise Owl

Job Advertisement translator

What they say

What they really mean

A highly visible position

We can't afford any office partitions, let alone offices

Flexible Hours Work 40 hours

Plus whatever your supervisor asks you to.

Duties will vary

Anyone in the office can boss you around.

Must have an eye for detail.

We have no quality control to speak of

No phone calls please.

We've filled the job. This ad is just a legal formality

Seeking candidates with a wide variety of experience.

You'll need it to replace three people who just left

Seeking candidates who require little or no supervision

You're on your own here; sink or swim.

Problem-solving skills a must.

This is a company in perpetual chaos and turmoil.

Requires team-leadership skills

You'll have the manager's responsibilities, without the pay

Good communication skills.

Management communicate, you listen, figure out what they want.

Ability to handle a heavy workload.

Whine or complain and you're fired!

Rules of Work

4) Your look

Always try and look impatient and annoyed - this gives the impression that you are are extremely busy on important, yet difficult, work.

Sigh loudly when people pass by. This gives the impression that you are under enormous work pressure.

If you work in a big open plan office, make sure that you have two jackets. Always leave a spare jacket over the back of your seat. This gives the impression that you are in the office - throughout lunch, early in the morning and late in the evening, when actually you'd left early to watch a football game.

Based on ideas from BBC Television's The Office. For further rules of work and office humour, bookmark this page and visit again soon.

Wise Owl

Quick Tip: History

Quick Tip

After you've heard two eyewitness accounts of an automobile accident it makes you wonder about history.

A key part of competitive intelligence is ensuring that the information you use is valid. Making decisions on inaccurate, out-of-date, subjective or biased information will result in poor strategies that could risk your future. The problem is, how do you check that the information you receive is correct? It is not just a case of believing what you read in the newspapers.

One approach you should take is to think about why the information is actually available. Information does not enter the public domain (which is where ethical CI focuses) without a reason. Understanding the reason is one step in checking the information's validity, and identifying what is really going on.

Ideally, you should also look for further sources that corroborate the information prior to making a decision.

This kind of analysis is what helps turn data into intelligence that can be used in business decision making.

 

Books - Art of the Long View

Recommended Book

Art of the Long View
The Art of the Long View
Peter Schwartz
Buy UK £ or US$
This is an excellent introduction and guide to scenario planning.

Read our review of this book

If there is one book that is head and shoulders above all the other on the subject of scenario planning, this is it. Schwartz's book is a joy to read and gives a tremendous introduction to the subject, leaving the reader with a firm grounding and understanding in the way that scenario planning has helped many companies gain competitive advantage in their industries. The text includes many case studies and anecdotes making it a must-read book. Peter Schwartz is not only one of the world's leading scenario planners - but an excellent writer also.

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For more recommendations visit our book selection.

 

Competitive Intelligence Training

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Competitive Intelligence?

We offer in-house Competitive Intelligence Training, customised to your requirements.
Find out about our training services today!

 

Institute of Competitive Intelligence
UK Course Schedule


ICI holds regular public training in Europe, the USA and elsewhere. The next UK based ICI courses will take place during the Spring 2010 in central London.

If you register 40 days in advance, deduct 5% from total fees.

Book your place!

Further information on the Institute of Competitive Intelligence.

 

Finding Competitive Intelligence using Online Sources

AWARE consultants are experts at discovering competitor information online and have developed a market-leading course on Finding Competitive Intelligence using Online Sources. This course has been given as an in-house course to numerous companies across industries (e.g. IT, publishing, telecoms, chemicals....) and countries, as well as publicly at SCIP annual and European conferences (e.g. the SCIP 2008 Annual Conference in San Diego, California), the London International Online Information Conferences and other similar events.

The workshop has received high praise for its unique approach to finding competitive intelligence on the Internet. The workshop - available as a half-day or full day in-house training course - teaches attendees how to find actionable competitive intelligence rather than just present a list of sources that quickly date. Like all AWARE's in-house training, the course can be customised to focus on industry or competitive area.

For more information on this workshop and how it can help you become a more effective Internet researcher check out our Competitive Intelligence Training and ask us about our courses on finding CI information.


Our services in competitive intelligence research, competitor analysis and CI training will help you integrate and use competitive and marketing intelligence in your business, strategic and marketing planning processes. Whether you need research, advice or training, our mission is to support our clients so that they achieve their growth objectives.

For the best UK & European competitive intelligence and competitor analysis services, contact us today.

AWARE Phone numbers: 0845 430 9125 (International: +44 20 8954 9121). Fax: 0845 430 9126 (International: +44 20 8954 2102)

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Last page / site update: Tuesday, November 3, 2009

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