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About Us > Help & Support > FAQs > Question 17: Competitive Intelligence Education

Marketing & Competitive Intelligence FAQ
Competitive Intelligence Education


Where can I learn more about Competitive Intelligence?

Unfortunately there are currently not many university courses that cover competitive intelligence formally – although CI is available as a module in some (mainly post-graduate) degree courses (for example DeMontfort University, based in Leicester in the UK, offers a module in competitive intelligence as part of their Strategic Marketing MSC and there are similar courses offered in some US and Canadian colleges).

As a result, the best ways of learning about CI will be through

SCIP chapter meetings are worth attending if you have a local chapter as these often include speakers covering a variety of topics, so you learn and network at the same time and SCIP conferences have a wide range of speakers and education opportunities. There are also a number of organizations that hold conferences inviting speakers to talk about their own CI practice. The trouble with these is that they tend to target practitioners who already have experience rather than novices. Often they focus on particular industries – telecoms, pharmaceuticals or utilities for example, so are useful for learning about CI in a particular industry.

An alternative to consider is the Institute of Competitive Intelligence (ICI). The ICI is the only global alternative for competitive intelligence education - offering a full range of course options, covering all aspects of CI. The Institute for Competitive Intelligence was founded to offer a solid and flexible CI training program leading to a qualification as a certified CI-Professional. This qualification is exam based - and helps make the ICI route to CI education a gold-standard, guaranteeing that alumni will be at the forefront of the field. Faculty include a mix of academics and practitioners - making the ICI the only training option to offer both the intellectual rigour provided by university theoreticians and the practical experience given by experts working in the field. Faculty and advisory board members include:

  • Professor Craig Fleisher from the Odette School of Business at the University of Windsor in Ontario, Canada;
  • Prof. Dr. Utz Schäffer from the European Business School, Germany;
  • Rainer Michaeli, the Managing partner of Die Denk-Fabrik - a specialist German CI consultancy;
  • Sheila Wright - Principal Lecturer in Strategic Marketing and Competitive Intelligence at Leicester Business School in the UK;
  • Arthur Weiss, AWARE's managing partner, who teaches a course on secondary research for CI;

- and many more competitive intelligence experts from both Europe and North America. Craig, Rainer and Sheila have all served on the SCIP board and both Sheila and Craig are on the editorial of the Journal of Competitive Intelligence and Management. (Download ICI Course Prospectus for 2007)

Finally, there are also a number of other options available - especially in the USA. These include the Fuld-Gilad-Herring Academy of Competitive Intelligence (ACI) - run by three recognised experts in CI with many years experience (Leonard Fuld, the CEO of a leading CI consultancy, Ben Gilad and Jan Herring). ACI courses are expensive ($10,000+) and are thus more suitable for large corporate organizations with the budget to pay for staff to attend rather than individuals who want to learn more about CI.

Although we can recommend the Institute of Competitive Intelligence courses - especially for those seeking accreditation, it is important to note that they are aimed at individuals who want to progress to the top of the CI profession - and are thus less suitable for training groups of individuals from the same company or company department. AWARE's courses differ from those offered by the ICI in that they are not public courses but are offered as in-house courses and customised to individual company and departmental needs. AWARE training courses & workshops thus can focus on the real issues facing clients, yet covering the same ground as some ICI course modules. For more information on our training services contact us today.)

In summary, if you want to learn about CI you will need to convince management to pay for you, attend SCIP chapter meetings (and conferences) or read books on the subject. You may lose the personal touch of face-to-face training, but if you are self-financing your education this is definitely a cheaper way of learning about CI.

Note: This FAQ was originally published in the Society of Competitive Intelligence Professional's membership magazine (Competitive Intelligence Magazine - Jul-Aug 2002). This is an update reflecting changes since the original answer was published.

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Quick Tip

Quick Tip: Entrance

Robert Smith was devastated.

As the owner of a small retail business selling various groceries he had always recognised the threat posed by major supermarket chains such as Tesco, Walmart, Carrefour and the like. Now a branch of Tesco had opened next door, and business was tailing off.

He told all his friends how worried he was - and that things couldn't possibly be worse. And then a branch of Walmart opened on the other side. Robert now told friends that he expected to be out of business within the year.

His friends were really surprised when they met him a few months later - getting out of a top-range Mercedes wearing an expensive suit and with a big smile on his face.
We thought business was so bad that you were about to go bankrupt. What happened?

Robert replied: Well that is what I thought. And then I remembered that one secret to effective marketing is to make sure that your potential customers know where to find you. So I changed the name of my company. Come and look!"

Robert's friends followed him to his shop, sandwiched between Tesco and Walmart. Over the front, the new name was posted in big neon letters ENTRANCE

How do you promote your business? Can potential customers find you? Do your marketing promotions send people away, or invite them to come and buy. You need to ensure that all your marketing promotions allow customers to enter.

(For more marketing and business humour, visit our humour pages)

 

Books - Co-opertition

Recommended Book

Smart Services
Co-opetition : 1. a revolutionary mindset that redefines competition and cooperation; 2. the game theory strategy that's changing the game of business
Adam M Brandenburger & Barry J Nalebuff
Buy UK £ or US$

Read our review of this book

Michael Porter described this book as "the most important single contribution" in taking his original ideas on ways of achieving competitive advantage forward. The book is easy to read, inexpensive and contains numerous ideas to help reshape and challenge thought processes. The writers develop Porter's 5 forces model, and introduce a sixth force. They emphasise the strategic advantages of co-operation and look at game theory as a way of approaching business strategy.

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For more recommendations visit our book selection.

 

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