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AWARE: UK competitive intelligence consultants offering competitor analysis and research services, competitive intelligence training & workshops and CI and marketing strategy consultancy.

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About Us > Help & Support > FAQs > Question 4: Identifying key competitors

Marketing & Competitive Intelligence FAQ
Identifying key competitors


We are a corporate long-term care pharmacy providing a prescription service for skilled nursing facilities, board and care, etc. How do we find out who are our direct competitors in our region and some significant marketing information on each?

One way you can approach this is as follows:

  1. Ask yourself what type of company would be a competitor. Are you only interested in long-term care pharmacies or in all pharmacies? What about suppliers to hospitals, hospices and similar organizations? What about suppliers to old age and convalescent homes?

  2. The next step will be to identify potential customers in the region and phone them to ask them about pharmacy vendors. I would also ask my customers the same questions, as this will give information as well. (Ideally, this should NOT be done by your organization, but by an independent company to ensure bias free answers. If the company has a prejudice for or against your company, you will not get good answers. An independent company should not need to divulge your name).

  3. Having a list of competitors, I would follow up with conventional competitor research. Get their annual reports. (Use company registries or company information providers). Look to see what is in the press about them. I would also try and get copies of marketing material - perhaps directly from the competitor.

  4. Finally I would also look at who is exhibiting in trade shows in my area - as these are potential competitors too, and collect information on these companies.

Using this kind of approach you can generally find out who your competitors are some basic information on each. However this will not generally tell you what they are going to do next, how they view you, or similar information. It also won't tell you about companies from outside your area (geographical or current business sector) who may be planning to move in - especially if they see it as a lucrative business target.

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Quick Tip: Use multiple search engines

Quick Tip

When doing an Internet search don't just use one search engine. Look at using a selection - Google, Yahoo!, Bing, Ask and even a few others. The reason is that each search engine uses different rules for ranking the order of pages - what they see as the most relevant pages.

By restricting your searches to just one engine you're also limiting the results you find to that search engines view of what is important. Your view may differ - and by using a range of search engines you will not only potentially find more relevant sites but you are also given a choice of different ranking methods.

Bonus Tip

Don't just use the standard search form but instead use the advanced search facilities. These allow for much more complex searches that are more likely to result in you finding what you need quickly.

 

Books - Strategic and Competitive Analysis

Recommended Book

Strategic and Competitive Analysis
Strategic and Competitive Analysis: Methods and Techniques for Analyzing Business -
Craig S. Fleisher & Babette Bensoussan
Buy UK £ or US$

Read our review of this book

This book provides an excellent review of the most common techniques of competitive and strategic analysis - giving instructions on how to use each technique, when to use it, and each technique's pros and cons.

The book should be on every strategic planner and competitor analyst's "must have" list and is essential reading for business studies and MBA students. The book covers all the main analysis techniques:

  • the Boston Box
  • financial analysis,
  • Porter Analysis,
  • Value Chain Analysis,
  • Blindspot analysis,
  • SWOT analysis,
  • PEST analysis

and many more.

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For more recommendations visit our book selection.

 

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Finding Competitive Intelligence using Online Sources

AWARE consultants are experts at discovering competitor information online and have developed a market-leading course on Finding Competitive Intelligence using Online Sources. This course has been given as an in-house course to numerous companies across industries (IT, publishing, telecoms, chemicals....) and countries, as well as publicly at SCIP annual and European conferences, the London International Online Information Conferences and other similar events.

The workshop has received high praise for its unique approach to finding competitive intelligence on the Internet. The workshop - available as a half-day or full day in-house training course - teaches attendees how to find actionable competitive intelligence rather than just present a list of sources that quickly date. Like all AWARE's in-house training, the course can be customised to focus on industry or competitive area.

For more information on this workshop and how it can help you become a more effective Internet researcher check out our Competitive Intelligence Training and ask us about our courses on finding CI information.

 

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Our services in competitive intelligence research, competitor analysis and CI training will help you integrate and use competitive and marketing intelligence in your business, strategic and marketing planning processes. Whether you need research, advice or training, our mission is to support our clients so that they achieve their growth objectives.

For the best UK & European competitive intelligence and competitor analysis services, contact us today.

AWARE Phone numbers: 0845 430 9125 (International: +44 20 8954 9121). Fax: 0845 430 9126 (International: +44 20 8954 2102)

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Last page / site update: Wednesday, June 9, 2010

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