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What is Competitive Intelligence - a brief guide

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Publications / Presentations

Arthur Weiss gave a conference paper on specialist search - finding names, numbers and news at the Online Information 2011 Conference as well as an exhibition seminar giving top tips for finding competitive intelligence online for use in primary reserarch. These can be downloaded on our publications pages. Arthur also led two sessions as part of WebSearch Academy at the Internet Librarian International Conference in October 2011 (Planning your Research & Social Media). (See our presentation & papers pages to download these).

2012 events so far confirmed include the Institute of Competitive Intelligence conference in Bad Nauheim, Germany (March 2012) - a workshop on online competitive intelligence, and a practitioner case study looking at how national cultures can influence primary research efficacy.

Several other workshops are planned - in both Europe and Asia. If you are interested in competitive intelligence training and workshops contact us, or visit our training pages. We offer custom training looking at all aspects of marketing & competitive intelligence including evaluating competitor strategies, online research, marketing research, competitor analysis, scenario planning and much more.

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Books - Competitors (Fahey)

Recommended Book

Competitors (Fahey)
Competitors: Outwitting, Outmanoeuvring, and Outperforming
Liam Fahey
Buy UK £ or US$

Read our review of this book

Competitors shows you how to determine what you need to know about competitors, analyse competitor strategy, predict likely next moves and link this into your own operations, avoiding many errors associated with traditional approaches.
Liam Fahey is one of the leading new thinkers on Competitive Strategy and this book introduces Fahey's concept of "competitor learning", giving guidelines for identifying and analysing key competitor data to help gain strategic insights. An important book - that should sit on any CI analyst's bookshelf.

For more recommendations visit our book selection.

Institute of Competitive Intelligence
UK Course Schedule

ICI holds regular public training courses & workshops on a range of competitive intelligence related topics. Courses take place across Europe, the USA and elsewhere. The next UK based ICI courses will take place in November 2010 and February 2011 in central London.

Course Schedule
If you register 40 days in advance, deduct 5% from total fees.

Further information on the Institute of Competitive Intelligence.

Contact Us

For further information, advice, or more details on AWARE or Competitive and Marketing Intelligence contact us at:

AWARE
16 Craigweil Close
Stanmore
Middlesex
HA7 4TR
United Kingdom

Tel: 0845 430 9125
Fax: 0845 430 9126

(Outside UK: Tel: +44 20 8954 9121 Fax: +44 20 8954 2102)

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You can also e-mail us directly at .

For information on working for AWARE please read our careers page.

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Competitive Intelligence Training

Do you need to
know more about
Competitive Intelligence?

We offer in-house Competitive Intelligence Training, customised to your requirements.
Find out about our training services today!

Finding Competitive Intelligence using Online Sources

AWARE consultants are experts at discovering competitor information online and have developed a market-leading course on Finding Competitive Intelligence using Online Sources. This course has been given as an in-house course to numerous companies across industries (IT, publishing, telecoms, chemicals....) and countries, as well as publicly at SCIP annual and European conferences, the London International Online Information Conferences and other similar events.

The workshop has received high praise for its unique approach to finding competitive intelligence on the Internet. The workshop - available as a half-day summary, full day or 2-day in-depth training course with extensive practical online sessions - teaches attendees how to find actionable competitive intelligence rather than just present a list of sources that quickly date. Like all AWARE's in-house training, the course can be customised to focus on industry or competitive area.

For more information on this workshop and how it can help you become a more effective Internet researcher check out our Competitive Intelligence Training and ask us about our courses on finding CI information.

Competitive Intelligence on a budget

Many businesses think that competitive intelligence research is expensive and hard to do. This is not true. It is quite possible to uncover crucial competitive intelligence without spending large sums.

Visiting industry trade-shows and conferences is a fantastic way to find out what is happening. However there is much more to trade show intelligence than just picking up the competitors' marketing materials. You can discuss what is happening in the industry with sales people on competitor stands and hear opinion leaders at floor-show seminars.

At a trade-show, competitor sales people are generally willing to talk to anybody - including their competitors. They will want to boast about what they are doing and how. What they refuse to say can be as informative as what they do say - and so trade shows present a golden opportunity for gathering intelligence on the whole marketplace in one go - making for fast and efficient intelligence gathering. If you feel uncomfortable doing this yourself or want to know how to do it better, ask us.

For more information on Trade Show Intelligence, and how to do competitive intelligence on a budget, contact us today on +44 20 8954 9121 or .

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Quick Tip: Entrance

Quick Tip

A woman walked up to the manager of a department store and asked. Are you hiring any help? The manager answered: No - We already have all the staff we need! The woman responded: Good - then would you mind getting some one to wait on me?

How is your customer service? Are you risking sales and customer dissatisfaction because the staff you have do not focus sufficiently on your customers? We can all recognise the department store or shoe shop with sales agents busy talking to each other about what they were doing the night before, rather than helping us make a purchase. The same applies to non-retail businesses. Rather than hire new staff, make sure that the staff you have focus on the customers you need.

(For more marketing and business humour, visit our humour pages)

Our services in competitive intelligence research, competitor analysis and CI training will help you integrate and use competitive and marketing intelligence in your business, strategic and marketing planning processes. Whether you need research, advice or training, our mission is to support our clients so that they achieve their growth objectives.

For the best UK & European competitive intelligence and competitor analysis services, contact us today.

AWARE Phone numbers: 0845 430 9125 (International: +44 20 8954 9121). Fax: 0845 430 9126 (International: +44 20 8954 2102)

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Last page / site update: Thursday, May 5, 2011